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Marenova Psychiatry & Wellness
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A little clarity before you begin

A clearer path to
your first appointment.

Starting care should feel a little less complicated. Find the practical information you need, with one provider and your wellbeing at the center.

Contact the PracticeKnow what to expect

01 / New patients

Five steps.
One personal connection.

You do not have to navigate everything at once. Here is what the path to care looks like, from the first question to a plan made with you.

Your provider, from the start.

Marenova is a solo practice. You schedule directly with Kizito L. Mbaekwe—not a provider directory or a rotating clinical team.

Kizito L. Mbaekwe

Kizito L. Mbaekwe

MSN, APRN, PMHNP-BC

Meet your provider

  1. Step 1: Check Eligibility

    Care is for adults 18+ who are physically located in Florida during each telehealth visit. Review clinical fit, availability, insurance participation, and expected fees before arranging care.

    Review insurance & fees

  2. Step 2: Contact the Practice

    Discuss an appointment with Kizito L. Mbaekwe, MSN, APRN, PMHNP-BC, the practice’s sole provider. Follow the instructions supplied directly by the practice or your referring clinician; appointments are confirmed by the practice.

    Review how to get started

  3. Step 3: Complete Intake

    Use the practice’s designated secure intake system to complete your health history, consent documents, and any requested screening questionnaires. Do not upload or email these through the public website.

    Find forms & portal guidance

  4. Step 4: Attend Appointment

    Join from a quiet, private location using the video link in your appointment instructions. Have your medication list and questions ready. Your provider will confirm your identity and physical location.

    Prepare for a video visit

  5. Step 5: Receive Plan

    Discuss the assessment and decide on appropriate next steps together. Your plan may include medication, therapy referrals, practical supports, or additional evaluation. An appointment does not guarantee a prescription.

    Explore our approach to care

02 / Insurance & fees

Clarity about care.
Clarity about cost.

Before you commit to an appointment, you deserve to understand your expected costs. Insurance participation and self-pay rates must be confirmed with the practice; no plan is presumed to be in-network.

Initial psychiatric evaluation

Request a written quote

Discuss your expected costs before arranging care.

A conversation about your concerns, health history, and goals, followed by individualized recommendations.

Ask about fees

Follow-up appointment

Request a written quote

Discuss your expected costs before arranging care.

An ongoing review of symptoms, treatment response, medication safety, and the next steps in your care.

Ask about fees
Confirm the full picture before booking
Ask about the visit fee, payment timing, cancellation policy, and any separate laboratory, pharmacy, or outside-provider charges. If using insurance, confirm network status, deductibles, copays, coinsurance, and telehealth benefits with the practice and your plan. Reimbursement is not guaranteed.

No Surprises Act notice

You have the right to receive a Good Faith Estimate.

Under federal law, if you do not have health insurance or are not using it to pay for care, you generally have the right to a written estimate of expected charges for non-emergency health care. You can request an estimate before scheduling.

  • Providers generally must give an estimate when care is scheduled at least 3 business days in advance, or when you ask for one. The delivery deadline depends on when you schedule or request it.
  • Ask each involved provider or facility for an estimate of their expected charges. An estimate is not a bill, and unanticipated care may not be included.
  • If a provider bills you at least $400 more than their estimate, you may be eligible for the federal patient–provider dispute resolution process. Start a dispute within 120 calendar days of the initial bill.
  • Keep a copy or photograph of your written estimate and compare it with your bill.
Your rights at CMS.gov (opens in a new tab)About the dispute process (opens in a new tab)

Questions about federal protections? Call the No Surprises Help Desk at 1-800-985-3059. This notice does not replace your individual written estimate.

Read financial policies

03 / FAQs

A few answers.
A little reassurance.

Practical information about video visits, prescriptions, and staying in touch. Your provider will explain the policies that apply to your individual care.

You must be physically located in Florida at the time of each appointment. Travel can affect eligibility, even if your home address has not changed. Confirm your location before booking or traveling. Telehealth may not be appropriate for every concern, and an in-person assessment or referral may be recommended.

04 / Forms & portal

The right information.
In the right place.

Prepare at your own pace. Complete clinical intake documents and share personal health information only through the secure process provided by the practice.

Before your first visit

A simple checklist of what to confirm and have ready. This is a preparation guide—not a medical intake or consent form.

Download checklist (.txt)

Intake documents

Access your official health history, treatment consents, and privacy acknowledgments through the practice-issued portal. This website does not collect completed forms.

Secure patient portal

For established patients: follow your portal instructions for clinical messages, refill requests, paperwork, and appointment management.

Need the official privacy notice? View Notice of Privacy Practices information.

05 / Telehealth information

A comfortable space.
A meaningful conversation.

A little preparation helps your video visit feel more natural. You do not join a clinical session through this public website; use the verified link in your appointment instructions.

Your location matters
Your provider will confirm your identity, exact physical location, and an emergency contact plan. You must be physically located in Florida during every appointment. Check with the practice before traveling.
View appointment information

  1. Step 1: Choose a reliable device

    Use a charged computer, tablet, or smartphone with a working camera and microphone. Follow your appointment instructions for the supported browser or app.

  2. Step 2: Check your connection

    Use a stable, private internet connection. Close unused video or streaming apps, update your browser, and have your charger within reach.

  3. Step 3: Make room for privacy

    Find a quiet, well-lit space where you can speak freely. Headphones can help. Do not join while driving, in transit, or in a public setting.

  4. Step 4: Join through your verified link

    Open the appointment link a few minutes early. Allow camera and microphone access on the visit platform, and use its device check if one is available.

At your pace. On your terms.

Your next chapter can start with a conversation.

You don't need to have it all figured out. Just a willingness to take the first step. We'll meet you there.

Start your first conversation
A solo practice. A more personal kind of care.