Marenova Psychiatry & Wellness LLC
FIRST-VISIT PREPARATION CHECKLIST

Provider: Kizito L. Mbaekwe, MSN, APRN, PMHNP-BC

This is a preparation guide, not a clinical intake or consent form.
Do not complete or return health information through the public website.

BEFORE YOU BOOK
[ ] Confirm that you are 18 or older and physically located in Florida for every telehealth visit.
[ ] Confirm that your care needs fit the practice’s outpatient services.
[ ] Confirm that the appointment is directly with the sole provider.
[ ] Obtain the current fee and written payment/cancellation policies.
[ ] If using insurance, confirm network status and expected out-of-pocket costs.
[ ] If uninsured or self-paying, ask for a written Good Faith Estimate.

AFTER YOUR APPOINTMENT IS CONFIRMED
[ ] Verify the official patient portal and appointment links with your practice materials.
[ ] Complete health history and consent documents only through the designated secure intake process.
[ ] Have a current list of prescriptions, over-the-counter medicines, supplements, and allergies ready for the clinical visit.
[ ] Prepare questions and goals you want to discuss privately with your provider.
[ ] Discuss caregiver participation or accessibility accommodations in advance, if needed.

PREPARE FOR VIDEO
[ ] Use a charged device with a camera and microphone and the supported browser or app.
[ ] Choose a private, well-lit location with a reliable internet connection.
[ ] Test your device through the verified appointment platform, if a test is offered.
[ ] Do not join while driving, in transit, or in a public setting.
[ ] Know your exact physical location and the reconnection instructions in your confirmation.
[ ] Join a few minutes early using your verified appointment link.

DURING THE VISIT
[ ] Ask questions about options, benefits, risks, and monitoring.
[ ] Confirm the next appointment and how to use the secure portal between visits.
[ ] Understand that a visit does not guarantee a diagnosis or a particular prescription.

SAFETY
Marenova Psychiatry & Wellness LLC is not an emergency or crisis service.
In immediate danger, call 911 or go to the nearest emergency department.
In the United States, call or text 988 for mental health crisis support.
Do not wait for a portal or website reply in an emergency.